Support that keeps your websites and systems moving.
Raise a ticket in a minute, follow every update in one place and confirm when the job is done. One portal for everything you need from the ADGTech team.
Already a customer? Sign in to see your tickets.
Supported service categories
Choose the category that best matches your request so it reaches the right specialist.
Website issues
Broken pages, layout problems, forms that stop working or errors on your site.
Hosting & server
Downtime, slow responses, SSL certificates, email delivery and server configuration.
Content updates
Text, image and page changes you need made on your website or application.
Software & applications
Bugs, unexpected behaviour and changes in the applications we build and maintain for you.
Login & access
Password resets, locked accounts and access changes for your team.
Anything else
Not sure where it fits? Open a ticket and our team will route it correctly.
Three steps from problem to fixed
- 1
Describe the issue
Create a ticket with a category, priority, the affected URL and screenshots. You get a ticket number straight away.
- 2
We work on it
An ADGTech specialist picks it up. Follow every reply and status change in one timeline, and answer questions right in the ticket.
- 3
Confirm the fix
When we mark it resolved you will see a summary of what was done. Confirm it, or tell us if you still need help.
Common questions
Cannot find what you need? Browse the help articles or contact us.
Contact ADGTech Support
ADGTech Solutions Inc., Canada. For the fastest help, please open a ticket.
Who can use this portal?
Customers of ADGTech Solutions Inc. Create an account with your business email; after you verify your email address, our team approves the account before you can open tickets.
How do I know what is happening with my ticket?
Every ticket has a timeline showing replies, status changes and assignment. You also receive in-app notifications and email updates for important changes.
What do the red, orange and green labels mean?
They show priority: High (red) for issues that stop your business, Medium (orange) for important problems with a workaround, and Low (green) for minor issues and requests. Our team may adjust priority after review.
Can I attach screenshots or documents?
Yes. You can attach images, PDFs, Office documents and text files to a ticket or any reply. Files are stored privately and only visible to you and our support team.
What happens after a ticket is resolved?
You can confirm the resolution to close it, or choose "Still need help" to reopen it with a note. Closed tickets can be reopened for a limited time.